Safety and Security Center
Keep your online experience safe and enjoyable
Last Updated: 07 January 2026
How Propertiso Helps You Find Your Next Home
Propertiso is a trusted property platform that showcases listings on behalf of verified clients — including estate and letting agents, new home developers, commercial property agents, and overseas landlords.
These clients pay to advertise their properties on our website and apps.
Our mission is simple: to help you find your next home safely, transparently, and securely.
To support this mission, we conduct background and compliance checks on all clients before they are permitted to advertise.
Each agent must be registered with a government-approved regulatory or professional body relevant to their country.
These independent organizations provide oversight and help resolve disputes between agents and consumers.
You can verify an agent’s registration through the relevant official website for your country or region, including but not limited to:
-EU countries: Respective national consumer protection authorities
Propertiso Is Not an Estate Agency.
Propertiso is not an estate agency or broker.
We are a digital marketplace that allows thousands of real estate professionals to advertise their services and listings.
Warning: If you encounter a website, email, or social media profile claiming to be “Propertiso Estate Agents”, it is not legitimate and has no connection to us.
Always access property listings directly through and remain cautious when dealing with listings or offers found elsewhere.
How to Stay Safe Online
While most people using our platform are genuine and professional, scammers do exist. Protect yourself by following these key guidelines:
-Don’t pay before viewing a property. Always view the property in person — or send someone you trust — before making any payments.
-Don’t feel pressured into fast decisions. Scammers often create false urgency. Legitimate agents understand that finding a home takes time.
-Avoid unusual or untraceable payment methods. Never send money via Bitcoin, wire transfer, or other hard-to-trace methods.
-Use official communication channels. Always contact agents using the “Request Details” button or the official phone number listed on Propertiso.
For additional guidance, visit your local cybersecurity or consumer protection authority for free resources and self-assessment tools.
What Propertiso Will Never Ask You
We will never ask you to share:
-Your password or login credentials
-Bank account or payment details
-Passport, ID, or personal documents
If someone contacts you asking for these details, do not respond and contact us immediately at .
Propertiso will also never request money transfers or payments on behalf of agents or landlords.
Common Scams to Watch Out For
Be aware of these red flags:
1.Payment Requests Before Viewing
Legitimate agents typically only request a holding deposit after a property has been viewed and agreed upon.
2.Fake Websites or Emails
Some scammers create imitation websites or emails that look like Propertiso.
Always verify that the web address begins with:
,
3.Mismatched Account Details
If you are making a bank transfer, always ensure the account name matches the verified agency or company.
Impersonation of Propertiso
Fraudsters may misuse our name on other platforms or in direct messages.
-Verify the agent’s details through our official “Find an Agent” page.
-Report suspicious activity or listings to our support team.
We do not have affiliate partners outside the property sector. Reporting incidents helps maintain a safe environment for all users.
Phishing Emails
Phishing refers to fake emails or messages designed to steal personal data or infect your device with malware.
Always remember:
-We only send official messages from @propertiso.com email addresses.
-Avoid clicking on links that don’t start with our verified domains.
-If unsure about a message, visit our website directly.
Check guidance from local authorities, such as NCSC (UK), FTC (USA), ACCC (Australia), or other regional cybersecurity organizations.
Spotting Fake Listings, Emails, or Texts
Watch for:
-Listings that include direct email addresses or contact instructions within images
-Multiple listings from the same agent across unrelated or distant locations
-Properties located far from the agent’s registered office
-Urgent payment requests or “limited-time” offers
Quick Steps to Protect Yourself
-Verify the property address using Google Maps or similar tools
-Ask agents which Client Money Protection (CMP) or professional scheme they belong to
-Check email domains carefully for misspellings or inconsistencies
-Avoid clicking on attachments or links from unknown sources
Other Scam Tactics
-Scammers may use SMS, fake phone calls, or messaging apps to impersonate agents or platforms
-Even opening a malicious link can expose your device to risks
Take your time before sharing personal information or sending money. If something feels off, trust your instincts and stop communication until you verify the source.
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