Privacy Policy

Last Updated: 25 March 2025
Website: https://propertiso.com

At Propertiso, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our website and related services—whether as a visitor, property seeker, or registered real estate agency.

1. Who We Are

Propertiso is a global property search platform designed to connect users with real estate agencies and property professionals worldwide.

2. Data We Collect

a. Information You Provide

We collect personal data when you actively interact with our platform, including:

• Contact Forms: name, email address, message content

• Agency Registration: business name, contact person’s name, email, phone number, and service areas

• Newsletter Signup: email address

• Property Request Forms: preferences, target location, budget, and related search data

b. Information Collected Automatically

We use cookies and similar technologies to automatically collect:

• IP address and browser type

• Device type and operating system

• Pages visited and session duration

• Approximate geographical location

c. Cookies and Consent

Upon your first visit, a cookie banner allows you to:

• Accept or reject non-essential cookies

• Manage your preferences by category (e.g., marketing, analytics)

You may change your cookie preferences at any time via the Cookie Settings link in the website footer.

3. How We Use Your Data

We use your personal information to:

• Respond to inquiries and connect you with real estate professionals

• Enable agency account setup and listing publication

• Send newsletters and updates (only with your consent)

• Improve website functionality and user experience

• Prevent fraudulent activities and ensure security

• Fulfill legal obligations

4. Legal Bases for Processing (GDPR)

We process personal data based on the following legal grounds:

• Consent: for newsletters, marketing, and cookies

• Contractual necessity: for agency registration and service provision

• Legitimate interests: such as platform improvement

• Legal obligations: compliance with applicable laws and regulations

5. Who We Share Your Data With

Your data may be shared with:

• Real estate professionals/agencies — but only if you request contact

• Third-party service providers — such as hosting platforms, email services, CRM systems, and analytics tools

• Government or legal authorities — if required by applicable law

All third parties are contractually bound to maintain data confidentiality and comply with relevant data protection laws.

6. International Data Transfers

If you access our platform from outside the UK or EU, your personal data may be transferred internationally. In such cases, we ensure that transfers are protected using legally recognized safeguards, such as Standard Contractual Clauses (SCCs).

7. Data Retention

We retain personal data only for as long as necessary to:

• Provide services or respond to your requests

• Maintain your agency account (unless deleted by you)

• Comply with legal and regulatory obligations

You may request deletion of your personal data at any time by contacting us.

8. Your Rights

Under GDPR and applicable data protection laws, you have the right to:

• Access your personal data

• Rectify or update inaccurate information

• Request deletion of your data

• Restrict processing under certain conditions

• Withdraw previously given consent

• Receive a copy of your data (data portability)

• Lodge a complaint with a supervisory authority

To exercise any of the above rights, please email: [email protected]

9. Data Security

We apply strong security measures to protect your personal data, including:

• SSL encryption for secure connections

• Firewalls and secure data storage

• Access control protocols

• Regular monitoring and audits

Despite our efforts, no method of transmission is 100% secure. We strive to minimize risks wherever possible.

10. Children’s Privacy

Propertiso’s services are not intended for individuals under the age of 16. If we discover that personal data has been collected from a child without verified parental consent, we will delete it promptly.

11. Third-Party Links

Our website may contain links to third-party websites (e.g., agency pages). We are not responsible for the privacy policies or content of those external sites. Please review their policies independently.

12. Changes to This Policy

This Privacy Policy may be updated periodically. Any changes will be posted on this page and marked with a revised Last Updated date. We encourage you to review it regularly.

13. Contact Us

If you have any questions about this Privacy Policy or how your personal data is handled, please contact:

Propertiso
Email: [email protected]
Website: https://propertiso.com